Cancelation Policy

Order Cancellation:

• Orders can be canceled within 12 hours of placement, provided they have not been processed for shipping.
• If your order has already been processed or shipped, it cannot be canceled.

Cancellation Process:

• To cancel an order, please contact our customer service team immediately at info@samaalyasmeen.com
• Include your order number and the reason for cancellation in your communication.
• We will confirm the cancellation and process any applicable refunds in accordance with our refund policy.

Refund Policy:

• If your order is eligible for cancellation and a refund, we will initiate the refund within 7 to 10 business days.
• Refunds will be issued to the original payment method used during the purchase.

Partial Order Cancellation:

• If only part of your order needs to be canceled, please specify the items you wish to cancel when contacting customer service.
• Refunds for partially canceled orders will be processed accordingly.

Subscription Services:

• For subscription-based services, cancellations may be subject to specific terms outlined in the subscription agreement.
• Please review your subscription agreement or contact our customer service team for details.

Changes to Cancellation Policy:

• We reserve the right to update our cancellation policy at any time. Changes will be effective immediately and will be communicated on our website.