Thank you for shopping with Sama alyasmeen. We want to ensure a seamless and enjoyable shopping experience for our customers. Please take a moment to review our shipping policy.

Processing Time:

• Orders are typically processed within 7 to 10 business days (excluding weekends and holidays) after payment confirmation.
• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Rates:

•  Shipping rates are calculated within item price.
   

Shipping Methods:

• We offer several shipping methods to meet your needs, including standard, expedited, and express shipping.
• The estimated delivery time will vary depending on the selected shipping method and your location.
   

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order using the provided tracking number on our website or through the carrier’s website.

Delivery Issues:

• In the event of a delay or issue with your order, please contact our customer service team at info@samaalyasmeen.com.
• We will do our best to assist you and resolve any shipping-related concerns.

Incorrect Address:

• It is the customer’s responsibility to provide accurate shipping information.
• Please double-check your shipping address during checkout. If there is an error, contact us immediately.
  
   

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
• If you encounter such an issue, please contact the carrier and our customer service team for assistance.
  
   

Returns Due to Non-Delivery:

• If a package is returned to us due to non-delivery, we will contact you to arrange reshipment. Additional shipping fees may apply.
   

Changes to Shipping Policy:

• We reserve the right to update our shipping policy at any time. Changes will be effective immediately and will be communicated on our website. 
   

If you have any questions or concerns about our shipping policy, please contact us at [customer service email or phone number].

Thank you for choosing Sama alyasmeen!